About the Role

This is a hands-on leadership role at the centre of the Yogalife experience. You'll be the person who makes sure both studios run smoothly every day, that our members feel like they belong to something real, and that our front desk team has what they need to deliver on the kind of community we're building.

We don't just want a studio that runs well. We want a studio where people build a practice. Where consistency is celebrated, where showing up matters more than showing off, and where the community around you becomes the reason you stay. This role is how we make that real on a daily basis.

You'll report directly to the owner.

The Details

30 hours per week across both locations. Schedule will include a mix of peak and off-peak hours, with some flexibility built in. You'll be present at both studios throughout the week, but this is not a front desk coverage role. Your time will be spent intentionally, on the floor building relationships with members, coaching and developing the front desk team, managing operations, and driving the kind of member experience that keeps people coming back.

Compensation is $23 to $25/hr depending on experience, plus a complimentary studio membership and retail discount.

What You'll Be Responsible For

The member experience is at the heart of everything we do, and this role owns it. You'll learn names. You'll notice when someone hasn't been in for a while and reach out, not with an automated email, but with a genuine check-in. You'll build real relationships with our members, welcome newer students as they find their footing, and be a familiar, trusted presence that makes people feel like they belong here.

When someone is thinking about leaving, you'll be the person who has that conversation. Sometimes that means understanding what's going on and offering a solution. Sometimes it means listening, acknowledging where they are, and letting them go gracefully. Either way, you'll handle it with the kind of honest connection that defines how we do things here. No performative wellness. No pressure. Just a real conversation.

You'll follow up with people who come through our intro offers, not to close a sale, but to help them find the right way to keep showing up. We believe transformation happens when people show up regularly, not perfectly, and your job is to make it easier for them to stay committed to their practice.

You'll hire, train, schedule, and manage our front desk team across both locations. That means making sure every shift is covered, every new team member is properly onboarded, and the experience at the front desk reflects who we are. Radical welcome is one of our core values. Every body, every background, every starting point. The front desk is where that value either comes to life or falls flat, and you'll be the person responsible for making sure it comes to life every single time someone walks through the door.

When someone on the team isn't meeting the standard, you'll address it directly and supportively. Honest connection applies internally too.

You'll manage the day-to-day operations that keep the studios running. Supplies, vendor relationships, maintenance requests, cleanliness, and all the small things that members notice even when they can't name them. You'll keep our processes documented and up to date so nothing falls through the cracks when things get busy.

You'll meet with Caren weekly to review how things are going. Attendance trends, membership numbers, staffing, anything that needs attention. We value people who flag problems early and come with ideas, not just updates. Growth that compounds is how we think about this business, and that starts with measuring what matters and making small, steady improvements over time.

What This Role Is Not

You won't be managing the class schedule or instructor programming. You won't be running social media, doing bookkeeping, or leading teacher trainings. You won't be scheduled to cover the front desk. This role is focused entirely on the member experience, the front desk team, and studio operations.

Who We're Looking For

You've managed a small team in a client-facing environment, ideally in fitness, wellness, hospitality, or something similar. You're organized and reliable, but you're also genuinely warm with people. You can walk into a room and notice what needs attention without being told.

You're comfortable having direct conversations, whether that's with a member who's going through a hard time or a team member who needs to step up. You believe that real relationships are built on trust and transparency, not scripts and sales tactics.

You care about inclusion in a practical, tangible way. Not as a policy you can recite, but as something you practice. You understand that removing barriers so people can focus on showing up is part of the work, and you take that seriously.

If you're already part of the Yogalife community, whether as a member, a staff member, or someone who's taken a few classes and felt what this place is about, that matters to us. A lot. You don't need to have a regular yoga or movement practice, but we're looking for someone who has at least been in our space and understands what makes this community feel the way it does. It's hard to protect something you haven't experienced, and the person in this role will be responsible for protecting the feeling people get when they walk through our doors.

What matters most is that you care about people, you take ownership of your work, and you believe that helping someone stick with something that's good for them is work worth doing.

To Apply

Send a short email to careers@yogalifestudios.ca with your resume and a few lines about why this role interests you. We don't need a formal cover letter. Just tell us a bit about yourself and what you'd bring to Yogalife. We'll be reviewing applications on a rolling basis and reaching out to set up conversations as we find the right fit.